SAMPLE AGREEMENT FOR CLIENT SERVICE

Agreement between: CJ MORAE

(referred to as “Coach”) and

_______________________________________________ (referred to as

“Client”). Coaching services are to be provided by the coach in accordance

with the agreement.

A Client and Coach work collaboratively (not as business associates or in

legal alliances) to enhance the client's personal and professional

performance.

Responsibilities:

1. Coach agrees to follow the Ethics and Standards of Conduct set forth by

the International Coach Federation (ICF). The ICF's Code of Ethics is outlined

in detail here:

https://coachingfederation.org/ethics/code-of-ethics

2. Client's emotional, mental, and physical well being is his/her

responsibility. Likewise, the client is responsible for all his/her own choices,

decisions, behaviors, and actions. Coach is not liable or accountable for any

action or inaction, as well as for any direct or indirect results of service

provided to the client. It is important for the client to understand that

coaching does not work as a therapy nor is a therapy in and of itself. It is in

no way designed to treat any mental disorder or medical problem, nor does

it prevent them.

3. Client knows that coaching is not a substitute for legal, medical, mental,

or any other qualified professional advice, and he/she will seek specialized

help from certified independent practitioners for respective matters. If the

client is under the care of a mental health professional, the coach must be

informed.

4. A successful Coach/Client relationship is built on honesty. In addition to

offering his/her full energy to the coaching program, the client agrees to

communicate openly, truthfully, and share direct feedback.

Services: Both parties agree to participate in a ___ month Coaching

Program (which involves ___ sessions) by telephone, Skype, or face-to-face.

Between scheduled meetings, Coach will be available to Client by email, text

messages, and voicemail (maximum response time of ______ hours). As

needed, Coach may also provide additional services at ________ per hour,

on a prorated basis, according to Client’s specific needs (e.g., analyzing

documents, reading, or writing reports).

Schedule & Fees: This coaching agreement is considered valid as of

_______________. A fee of ________ per hour or _________ each month

is charged for services. Hourly billing requires payment 24 hours before

every session. In case of monthly billing, the first month's payment is due

before the initial coaching session. Four weeks after the first meeting, a

second payment is due. Until the agreement ends, the remaining monthly

payment of __________ is due after every subsequent four week period.

A call or meeting should last for __________ minutes. Coach’s offerings

and/or fees change before this agreement has been signed and dated, the

most current rates will apply.

Procedure: Coaching meetings will take place at a mutually agreed upon

time and location/communication method between Coach and Client. All

scheduled calls and meetings will be initiated by the Client, who will call the

Coach at _____________________. Clients will be notified via email and/or

text if the Coach will be at any other number for the scheduled appointment.

Confidentiality: By virtue of the ICF Code of Ethics, this coaching

relationship as well as all information the Client shares with the Coach is

deemed confidential, but it is not necessarily considered legally confidential (

as in medicine or law). Any information regarding the Client will not be

disclosed without his/her written consent. Client's name will not be disclosed

as a reference without his/her permission.

Information not considered confidential is that which: (a) was in the Coach's

possession before he Client shared it; (b) has been widely publicized or is

typical in the Client's industry; (c) is obtained by the Coach from a third

party without breach of any obligation to the Client; (d) is independently

developed by the Coach without referencing or using any confidential

information from the Client; or (e) is required by law to be disclosed by the

Coach.

The Confidentiality Agreement Document provides more detailed information

regarding this matter.

Cancellation Policy: If Client wishes to reschedule a coaching call, he/she

must provide 48 hours notice in advance. Rescheduled sessions will

generally be held within _______ of the original date. No replacement will

be possible if changes are not made with 48 hours prior notice.

Refund Policy: Coaching is a relationship that requires full commitment and

refunds will not be not generally offered for this service, yet each request

will be evaluated on a case by case basis, contingent on any extenuating and

unexpected circumstances that may arise in the Client’s life.

Limited Liability: Coach makes no expressed or implied guarantees or

warranties, except as specifically provided in this agreement. It is

understood that the Coach shall not be liable for any consequential, special,

or exemplary damages. The Coach's entire liability and the Client's exclusive

remedy under this agreement are limited to the amount paid by the Client to

Coach for all services rendered up until the termination date, regardless of

any damages sustained by the Client.

This, along with all other documents given to Client by Coach during

enrollment, constitutes the entire agreement between both parties. All prior

written and oral representations are superseded by this agreement.

In the event of a dispute arising out of this agreement, the Coach and Client

pledge to attempt mediation in good faith for up to 30 days after giving

notice. All further negotiations will be settled legally in a court with the

appropriate jurisdiction if the dispute is not resolved.

Please sign below. You should then email this Client Agreement to your

Coach before the first session. Keep a copy for your records.

Please email a signed copy to (if applicable):

_____________________________

Thank you!

_________________________________ _________

Client's Name (Please print name) Date

_________________________________ _________

Client's Signature Date

_________________________________ ________

Coach's Name (Please print name) Date

________________________________ ________

Coach's Signature Date